Due to the present uncertainty and ongoing measures announced regarding social separation and reduction in personal contact, please note that all documents for your file can be mailed, scanned & emailed or faxed. You do not have to deliver these documents in person. This includes your monthly reports, tax documents, correspondence, Personal Financial Assessment forms, etc.

Appointments can still be scheduled to be held via telephone or video conference via computer to comply with physical distance recommendations.

A list of links that will enable people to keep up to date and/or access their benefits and deadlines

Financial support for COVID-19 is changing daily. We have provided links below to various sites to enable you to check what support may be available for you during these difficult times. If you have not already registered for My Account with CRA, it is recommended that you do so and, if you have an account already, ensure that you provide your current address and direct deposit information for your bank to expedite payments. You can register for My Account online at or by telephone at 1-800-959-8281. You will require identification and a prior tax return to verify your identity.


Income Tax Returns for 2019. Filing deadline has been extended to June 1st and payment deadline to September 1st.

CERB – Canada Emergency Response Benefit providing temporary income support to workers who have stopped working and are without employment or self-employment income for reasons related to COVID-19 accessible through My Account on April 6th 2020.

Employment Insurance sickness benefits including self-employed individuals or others that may not have previously qualified.

Canada benefits, credits and support payments issued by CRA including GST & Child Benefit.

BC benefits, credits and support payments issued by Province of BC including rent, BC student loans, BC Hydro and ICBC.


Income Tax Returns for 2019 payments deferred to September 1st. There is NO extension to the filing deadline of June 15th.

GST remittance deferred to June 30th 2020. There is NO extension to the filing deadline.

PST remittance deferred to September 30th. There is NO extension to the filing deadline.

Covid-19 update: Due to the present uncertainty you do not have to deliver documents in person.